Our Safe & Secure guidance is detailed below, however we are currently updating this based on government announcements from the 12th July confirming that all events can take place from the 19th of July, therefore please continue to monitor this page for our latest advice and information ahead of the show.


Safe & Secure

Connecting our customers and communities safely

Your health, safety and comfort has been, and continues to be, our number one priority. As our industry moves forward, we are dedicated to delivering events and facilitating trade with health and safety at the top of the agenda.  

In light of this, we have developed Safe & Secure standards. We've worked closely with our industry association, AEO (Association of Event Organisers) in order to establish the guidance which has been approved by UK government. This has allowed us to confidently launch our comprehensive Safe & Secure guidelines to deliver industry-leading health and safety standards that puts the minds of our community at ease. Please also look out for our Safe & Secure stamp. Wherever you see this logo digitally or onsite it confirms that we have ensured the highest health and safety standards across the event.

If you are an exhibitor, please click here to access our extended guide with information on build-up, break-down & stand design.

Before the event

Awareness & Communication

  • The venue website, social media and emails will supply you with up to date information regarding guidelines in place at the show.
  • Please check your government advice for guidance on travelling overseas before entering the country.
  • Using the floor plan and exhibitor list, plan your time at the event and try to book meetings in advance.
  • Please ensure you register and print your badge before attending the event – this is crucial, as we have implemented a reduced-contact registration system so there will be very limited opportunity to do this onsite.
  • Please pay careful attention to all communications sent out from the show team regarding the registration process as there will be specific instructions.
  • You or your staff should not attend the event if you are displaying any COVID-19 symptoms

At the event

Cleaning and Personal Hygiene

  • Please carry your own hand sanitiser and apply when you enter and leave exhibitor stands and features. We will have a limited supply available in high traffic areas.
  • In accordance with current UK regulations, it is compulsory to wear face masks upon entry and within UK venues. We request you bring your own facemask.
  • We have asked exhibitors to ensure a deeper clean before, during and after the show opens each day; paying particular attention to high traffic touchpoints and consider visible cleaning logs.
  • Along with the venue, we are conducting a thorough, enhanced, cleaning regime of all public areas and features prior to show opening and during show open periods.

Social Distancing

  • We are aiming to make all gangways 3m wide with two-way systems. There may be some gangways with one-way systems where this is not possible. Please follow the signage and be aware of those around you.
  • When walking around the event, we ask you to please keep to the left of any gangway to minimise paths crossing.
  • We are implementing a no handshake policy. Please refrain from this or sharing business cards with one another.  
  • Exhibitors are encouraged to used data capture devices, to ensure contact-free sharing of business details.
  • Try to minimise touching products where possible. If it is important to touch and feel products, please ask the exhibiting stand for gloves or cleaning protocol should you feel more comfortable with this.
  • Social distancing measures should be followed for any meetings, product demonstrations, entertainment or stand hospitality events.
  • We have asked exhibitors to consider removing giveaways and consider sending brochures electronically
  • Consider arranging meetings in advance at less busy times.


Event and Venue Facilities

  • Cash will not be accepted at catering outlets and cloakrooms, so all customers will need to have contactless payment methods available. 
  • Seating & meeting areas will be spaced out to maintain social distancing.
  • Cloakrooms will operate but please only bring what is required. Contactless payments only.
  • Venue specific measures will be available on their website from July.

After the event

Track & Trace

We are confident the measures that we, the venue and the exhibitors will be putting in place will make our event as safe as possible. Please ensure you give accurate information throughout the registration process.

The relevant local authorities will contact you if there’s a need to update you regarding track and trace.


This builds on our Safe and Secure standards but gives more specific information.